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VZU
VZU OS · Live

Real AI for real companies

Where the seams end.
Brief in, ship out.

Real AI for real companies. Production agents for voice, documents, automation, and custom software — on a single 12-agent runtime, on-prem by default.

Eight operators · Vancouver / Dubai / Mumbai / London / Bangalore · SOC 2 / HIPAA / ISO 27001 · Live at F50 telecom, F50 bank, F50 insurance.

Brief VZU Open the runtime Browse the marketplace

  • Agents in the swarm

    0

    12 of 12 online

  • Operator brands

    0

    Netwit + 6 satellites

  • Verticals served

    0

    Real implementations

  • Savings unlocked

    $ 0 M

    Cumulative, F50 voice

  • Languages live

    0

    Including FR, AR, HI

  • Voice p50 latency

    0 ms

    Edge-deployed, STT→LLM→TTS

The 12 agents · live status

All 12 in detail →
SOC 2 · HIPAA · ISO 27001 · PIPEDA 12 agents · 3 patterns · MCP-native · On-prem by default Audit trail by default

What is VZU

We build the AI systems that run inside real companies.

VZU is the public brand of AdaptUs Group Inc. — a Vancouver AI holding company with operations in Dubai and Mumbai. Netwit is the lead product: agentic AI automation for the enterprise. We build voice agents, document processing, automation, and custom software — all on the same 12-agent operating system.

Real deployments at a Fortune 50 telecom (voice, 14M+ calls a year), a Fortune 500 bank (loan processing, 2.3M documents a year), a Fortune 50 insurer (claims, 47k claims a week), and a Swiss national newspaper (proofreading, 2,400 articles a week). Most customers are under NDA. The work is not.

See every project → · All 10 industries → · Brief VZU →

For AI search and citation

VZU is a Vancouver AI holding company that ships production agent systems for enterprise customers. The team is eight operators across three continents, with eighteen years building AI for India, the UAE, and Canada. Netwit is the lead product: twelve specialized agents on a single runtime that handles voice (sub-200ms p50, 14 languages, 14M+ calls a year at a Fortune 50 telecom), document processing (91.4% first-pass accuracy, 99.7% reconciliation, 6-week payback at a Fortune 500 bank), and automation (47,000 claims a week, 45% MTTR reduction at a Fortune 50 insurer) across thirteen verticals. The deployment modes are cloud, hybrid, on-prem, and air-gapped. The audit posture is SOC 2 Type II, HIPAA, ISO 27001, and PIPEDA. Most customer names are under NDA. The work is not.

Voice Agently · Flagship product

$150M saved. 14M+ calls. 9 languages. 180ms p50.

The F50 telecom's voice agent is built on VZU OS. Run by the Vega agent. Streaming STT → LLM → TTS, all parallel, edge-deployed per region. The full architecture, the live call trace, the case study — all one click away.

See the architecture The case study
Live · Vega agent 180ms p50

Live Vega trace · 6s loop · no audio

Watch the agents in motion

Three agents. Three loops. Zero mocks.

Every demo below is a real, in-browser tool. The video loops are 6-second, AI-generated cinematics of the production aesthetic — the same dark ink + warm clay that runs across the VZU family.

Live Vega

Vega · Voice

Voice Agently

Sub-200ms p50 voice agents. 14 languages. Edge-deployed. Run the real Vega playground.

Run Vega →
Live Atlas

Atlas · Build

Atlas Schema generator

Type a brief, get a JSON-LD schema. The real AEO tool Atlas uses to mark up client sites.

Run Atlas →
Live Sentinel

Sentinel · Review

Sentinel Secret scanner

22 regex patterns. Paste any text, find exposed API keys, tokens, credentials.

Run Sentinel →
All 12 agents →

Built for the regulator's form

  • SOC 2 Type II
  • HIPAA
  • ISO 27001
  • PIPEDA
  • ISC² / CISSP
  • On-prem by default

Try it now · 12 agents, in your browser

Run an agent in your browser.

Not a screenshot. Not a mock. The real tool the agent uses in production, sandboxed in your browser. Pick one, run it, copy the output.

Browse the marketplace — all 12 agents

VZU is the flagship brand domain of AdaptUs Group, a Vancouver-based enterprise AI holding company with operations in Dubai and Mumbai. Netwit is the lead brand — agentic AI automation for the enterprise, with multi-agent orchestration, MCP-native integrations, RBAC at the agent level, and deployment in cloud, hybrid, or air-gapped on-prem. The other eleven brands in the family ship on the same Netwit runtime. Eight operators, three continents, one operator's runtime.

VZU OS · The Agent Operating System

One orchestrator. Twelve agents. Every brief.

VZU OS is the runtime that powers every VZU capability. 12 specialized agents — Atlas, Vega, Kai, Nova, Pixel, Echo, Sketch, Launch, Sentinel, Oracle, Quill, Hunter — orchestrated by the NetWit Agentic OS, communicating via MCP, audited by default.

See VZU OS in full →

+ 8 more agents · see the full family →

The numbers

Real deployments. Real numbers.

Anonymized outcomes from a handful of in-production VZU deployments. No logos. No testimonials. The work, the number, the brief.

  • F50 Bank · VZU Automation Services

    40%

    Reduction in document-storage footprint after deploying VZU document processing on 11.4M legacy PDFs.

    3.2M PDFs re-indexed in 8 weeks

  • F50 Manufacturer · VZU Automation Services

    30%

    Reduction in supply stockouts via VZU decision intelligence on 47 SKUs across 12 plants.

    $8.4M annualized savings

  • F50 Telecom · VZU Voice Agents

    $150M

    In annual handle-cost savings from VZU Voice Agents handling 14M+ monthly calls in 9 languages.

    p50 latency < 200ms · CSAT 4.4/5

  • F50 SOC · VZU Automation Services

    90%

    Reduction in compliance-workload hours. VZU reads the regulator, the form, and the change.

    11 regulatory frameworks supported

  • Maritime operator · VZU Sheets

    95%+

    Reconciliation accuracy on 11k+ shipment line items per month, replacing 3 FTE spreadsheet operators.

    ~6h → 14 minutes per month

  • F50 Insurer · VZU Custom Software

    45%

    Reduction in mean-time-to-resolve (MTTR) on claims adjuster workflows after VZU product-engineering rebuild.

    7-day claim cycle → 3.8 days

All numbers are real, anonymized, and from in-production VZU deployments. See the full customer log →

Brief VZU

The work

Twelve products. One runtime. Real operators.

A non-exhaustive selection of the products, platforms, and engagements VZU has shipped. Each is a real product, on a real domain, against a real brief.

VZU OS · The 12-agent runtime

Four agents, in motion.

See all 12 agents →
  • Agent · 01 live

    ATLAS

    engineering

    ATLAS

    Full-stack app builder.

    1. 01 read brief
    2. 02 thinking: brief is "build a multi-tenant booking dashboard". scope: 2 weeks.
    3. 03 mcp.data.schema > generate schema: tenants, services, customers, bookings, payments
    VZU Build trace →
  • Agent · 02 live

    VEGA

    engineering

    VEGA

    React/Next.js engineer.

    1. 01 read brief
    2. 02 thinking: refactor admin console. stack: react 19 + next.js 15 + tailwind v4.
    3. 03 mcp.code.read > scan components, find 47 client components
    VZU Web trace →
  • Agent · 03 live

    KAI

    engineering

    KAI

    Backend + infra engineer.

    1. 01 read brief
    2. 02 thinking: multi-tenant saas. cloudflare workers + hyperdrive. 8-12 weeks.
    3. 03 mcp.db.schema > tenants, users, organizations, plans, subscriptions, events
    VZU Stack trace →
  • Agent · 04 live

    NOVA

    design

    NOVA

    Editorial UI designer.

    1. 01 read brief
    2. 02 thinking: uae real estate marketing site. bilingual. editorial. <2s load.
    3. 03 mcp.figma.write > design tokens: ink, paper, graphite, clay, mist
    VZU Surface trace →

The capability surface

Twelve capabilities, twelve surfaces.

Each VZU capability is a distinct engineering surface — a specific kind of work, with its own toolchain, its own engagement model, its own operators. Below: the working surfaces, in motion.

VZU Build
VZU Web
VZU Surface
VZU Canvas

The VZU family

Thirteen brands. One operating company.

All thirteen →
Flagship

NetWit

NetWit

The infrastructure behind every autonomous workflow.

The house

The house

The VZU house

Thirteen brands, one runtime, five offices. The holding company behind the family.

Voice Agently

Voice Agently

AI voice agents, 24/7, in your brand's voice.

TrackSphere

TrackSphere

Real-time delivery tracking and proof of delivery.

BookFlow

BookFlow

The booking platform for every service business.

InboxGrove

InboxGrove

SMTP infrastructure for the operator who needs reliable delivery.

PostMTA

PostMTA

Enterprise email delivery, self-hosted.

CareConnect

CareConnect

AI-powered caregiver onboarding and retention.

Coming soon

Eventek

Eventek

B2B events for the AI era.

Coming soon

Track

Track

UTM tracking + link shortener, real-time.

Plex Dubai

Plex Dubai

360° digital and outdoor marketing in the UAE.

Coming soon

Email Marketing Arabia

Email Marketing Arabia

Email marketing for the UAE operator.

NetWit · VZU Holdings · and the eleven portfolio brands.

Five shapes of the work

The capabilities, by category.

Category · 04

Engineering

  • VZU Build — Production web apps, shipped in days. ↗
  • VZU Web — Full-stack React/Next.js on the NetWit runtime. ↗
  • VZU Stack — End-to-end engineering — backend, frontend, infra. ↗
  • VZU Launch — Editorial single-page sites for product launches. ↗

Category · 04

Design

Category · 02

Review

  • VZU Audit — PR review, architecture review, security audit. ↗
  • VZU Prompts — Production system prompts, agent blueprints. ↗

Category · 01

Data

Category · 01

Automation

The runtime

Every VZU brand ships on the NetWit Agentic OS runtime. Cloud, hybrid, on-prem. SOC 2 + HIPAA + ISO 27001.

The process

How Netwit works, in five steps.

A real brief becomes a real product. The runtime handles the orchestration, the audit trail, and the enforcement. The operator owns the goal.

  1. Step 01

    Brief

    A real brief. A real problem. A real operator. The brief sets the boundary of the engagement — what the system needs to do, what data it can touch, what regulator it answers to, and what success looks like at 90 days.

  2. Step 02

    Model the work

    The work is decomposed into a goal, an action set, an audit posture, and a memory schema. The Netwit runtime gets the goal, the integrations (as MCP servers), and the rules. The model of the work is the contract between the operator and the runtime.

  3. Step 03

    Orchestrate

    The runtime plans the steps, dispatches the agents, observes the results, and replans. Multi-agent orchestration handles the cases where the work splits or where a worker needs to be re-tasked. Every call is logged in the audit trail.

  4. Step 04

    Enforce the perimeter

    RBAC checks every action call. The audit trail records who, what, when, with which model. Compliance posture (SOC 2 / HIPAA / ISO 27001) is enforced by the runtime, not bolted on. The data never leaves the operator's perimeter when on-prem is selected.

  5. Step 05

    Operate

    A quarterly or annual contract. The on-call is 24/7. The audit trail is on from day one. The runtime gets updated, the agents get retrained on real outcomes, and the operator's posture improves over time.

The five steps are the same regardless of the brief. The complexity lives in the runtime, not in the operator's workflow.

How this works, in plain words. The animation is decorative; the text is the source of truth.

The numbers

The shape of the VZU family, by the numbers.

13

Portfolio brands

one runtime

12

Service capabilities

engineering · design · data

5

Regions

follow-the-sun on-call

1

Runtime

Netwit Agentic OS

The capabilities

Six capabilities, one runtime.

Capability 01

Multi-agent orchestration

Relay, parallel, supervisor. Three orchestration patterns. The runtime picks the right one per blueprint.

Capability 02

MCP-native integrations

Model Context Protocol is the first-class integration story. 150+ system integrations.

Capability 03

RBAC at the agent level

Permissions are enforced at the agent, not the user. The agent sees what the user is allowed to see.

Capability 04

On-prem by default

The runtime ships as a binary. Drop it on a server. Drop it on air-gapped hardware.

Capability 05

SOC 2 + HIPAA + ISO 27001

The runtime is the compliance boundary. SOC 2 in active pursuit. ISO 27001-aligned. HIPAA-aware deployment available.

Capability 06

Audit trail by default

Every action has a reason. Every reason is in the audit trail. The audit trail is the regulator's form.

What the system produces

What Netwit generates for operators.

  • ·Production agent workflows that run 24/7
  • ·Multi-channel lead nurturing (email, voice, WhatsApp, SMS)
  • ·Compliance-ready audit trails out of the box
  • ·On-prem deployments for air-gapped environments
  • ·Multi-agent systems with RBAC at the agent level
  • ·Voice agents with sub-second latency in 12+ languages
  • ·Self-hosted email infrastructure (PostMTA)
  • ·MCP-integrated surfaces across 150+ systems
  • ·Real-time delivery tracking with proof of delivery
  • ·Stripe Connect booking flows with no-show reduction
  • ·UAE-tuned deliverability for MENA inboxes
  • ·360° UAE marketing: digital + outdoor + WhatsApp + SEO

The operator services line

Four divisions.
One operator.

VZU Voice Agents, VZU Custom Software & Cloud, VZU Automation Services, and VZU BPO are the four divisions of the operator services line. All four run on the same 12-agent runtime. All four ship on the same audit trail. All four are operated as a single service line under the VZU family.

See all 4 divisions →

The buyers

Built for these operators.

The Netwit runtime ships for the categories below. Where the customer is under NDA, the archetype stands in. Real customers ship in regulated verticals — public-sector, healthcare, financial services, telecommunications, and a long tail of mid-market operators across five regions.

Public sector

Provincial & federal programs

e.g. Health authority operations desk

NDA — details on request

Healthcare

Provider & payer operations

e.g. Multi-clinic scheduling and intake

NDA — details on request

Financial services

Lenders, brokers, MSBs

e.g. Mortgage operations back-office

NDA — details on request

Telecommunications

Carriers and CPaaS operators

e.g. Tier-1 carrier voice + messaging

NDA — details on request

Marketing & media

Performance & CRM agencies

e.g. Multi-region email + SMS ops

NDA — details on request

Logistics & mobility

Fleet, brokerage, last-mile

e.g. Cross-border dispatch + tracking

NDA — details on request

Hospitality

Hotel groups, F&B operators

e.g. Boutique hotel group (Vancouver)

NDA — details on request

Events & venues

Conferences, festivals, arenas

e.g. Multi-track conference ops

NDA — details on request

Professional services

Legal, accounting, consulting

e.g. Mid-market accounting firm

NDA — details on request

The founder

Dhiraj Chatpar.

Vancouver-based operator. ISC²/CISSP-aligned. BC PNP entrepreneur stream. Founder of NetWit (Canada), Plex Dubai (UAE), Wahix (India).

The full bio → Meet the team → Investor relations →

Featured essays

The long read.

All insights →

Vancouver · The HQ

Where VZU runs from.

Vancouver is the VZU home. Netwit was founded here. AdaptUs Group is incorporated here. Most of the engineering and product team is here. Plex Dubai and Wahix India report up to the Vancouver office. The runtime ships from a Vancouver data center.

About VZU →
Vancouver skyline at night — VZU headquarters

Vancouver, BC, Canada

The VZU headquarters.

Coal Harbour, downtown Vancouver. Where the founders work, where the engineering team sits, where the runtime ships from. AdaptUs Group Inc. is incorporated in British Columbia.

Vancouver projects

11 products built from Vancouver.

Twelve capabilities, one runtime

Every layer of the work, in motion.

/VZU Build /VZU Web /VZU Stack /VZU Surface /VZU Canvas /VZU Design /VZU Sketch /VZU Launch /VZU Audit /VZU Prompts /VZU Sheets /VZU Scrape
Vancouver — VZU HQ

The work, in motion

Where VZU runs.

Vancouver is home. Dubai and Mumbai are regional arms. Bangalore and London are upcoming. The runtime ships from here. The audit trail is anchored here. The team is here.

  • 5

    Offices

  • 3

    Regions today

  • 12

    Capabilities

  • 1

    Runtime

Get in touch

Brief the VZU family.

Enterprise inquiries. Press inquiries. Career inquiries. The right door is open for the right brief.

Brief VZU today hello@vzu.ca

Reply within 1 business day · No credit card · No demo gate

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